Terms of sale
We are MassPrint and we sell office supplies. We are a practice firm and all activities are fictitious.
Tacit agreement: If we do not receive a response from the customer to the sales order confirmation we sent within 10 calendar days, we will assume tacit agreement.
Payment terms: After sending the invoice, you have 30 calendar days to pay. If the amount is not paid within the 30 calendar days:
- First Reminder: After 30 calendar days from the invoice date, we will send you the first payment reminder.
- After receiving the first reminder, we kindly request that you pay the outstanding amount within the next 10 calendar days.
- Collection Charges: If the payment is not received within the additional 10 calendar days, collection charges will be added to the outstanding balance (€15.00) .
- Collection Agency: if the invoice remains unpaid after the addition of collection charges, the invoice will be forwarded to a collection agency. Further actions may be taken by the collection agency to recover the outstanding debt.
Delivery time: Delivery time with normal stock is 4 working days for Belgium and 7 working days for foreign countries.
Shipping costs:
- The shipping cost for Belgium is: € 6.95.
- Shipping cost for abroad: € 29,99.
- Free shipping on purchases from €700.00.
Trade discount: You can find all prices in our catalogue given included and excluded VAT
For purchases over €500.00, the customer receives a 5 % trade discount.
For purchases over €1 000.00, the customer receives a 10 % trade discount.
Warranty: In case of manufacturing defects, customers may contact us by phone or e-mail as soon as possible. All electronic products come with a 2-year warranty.